Accessibility & Interpreter Services

At Humber River Health, we believe in diversity, inclusion and accessibility. We will treat all people respect and dignity at all times.

We will meet the needs of people with disabilities by preventing and removing barriers to accessibility in compliance with AODA.

If you need help during your visit, tell a member of your health care team. They will connect you with the resources you need.

Services

Interpreter Services

While at the hospital, you have access to private and confidential interpreter services at no charge. Our interpreter services are available for over 175 languages, includes ASL interpreters.

This service is available 24 hours a day, 7 days a week.

If you need an interpreter, please speak to your health care provider.

You can contact the hospital through the TTY line at 1-800-855-0511.

More information about these services

Communication Devices

Humber River Health provides access to devices for people with hearing or sight disabilities.

iPads to access interpreter services
Pocket Talker amplifying devices

Text with 911

This service is available to those with hearing and speech impairments.

You must register to use this service.

Here’s what you need to know about T9-1-1

Documents

Emergency Procedure Plans and Public Safety Information

A copy of these plans in an accessible format is available on request.