Humber River Health’s (HRH) Board of Directors and Senior Team recognize the unique learning opportunities our hospital has to offer as North America’s first fully digital hospital, and in light of our diverse medical staff, and a multicultural patient catchment area of more than 850,000 people. Our hospital is affiliated with many academic institutions including Queen’s University and the University of Toronto.
Supporting the education of medical learners at the undergraduate, post-graduate and continuing education levels is enthusiastically embraced by Humber River Health. Our ability to provide excellent care within a patient and family-centred environment both now, and in the future, is dependent upon nurturing and mentoring current and future members of our medical staff.
In fact, as one of Canada’s largest providers of acute care hospital services, and as a fully digital hospital, our role as an institution of learning takes on even more prominence. We are shifting the thinking about hospital design and optimizing the use of digital processes including test results pushed out to clinicians, and patients have electronic access to their digital health records. The education of the next generation must include preparation for this paradigm shift in future health care. Our hospital is also equipped with the latest state-of¬-the-art equipment including the most advanced CT scanners and our Interventional Radiology suite.
As the academic profile of Humber continues to grow, we are finding that increasing numbers of medical students and residents are asking to spend time with us during their training. This speaks to the excellent physician teachers at Humber River.
To acknowledge these physicians who give so freely and generously of their time to mentor and train learners, in 2015, we launched the Humber River Health Award for Excellence in Medical Teaching. There are strict criteria including nomination by a learner with supporting letters and where available, a review of the teaching effectiveness scores provided by the University. To nominate a physician for this award, please fill out a form and provide a letter of recommendation outlining why the physician deserves this recognition.
Humber River Health (HRH) is committed to creating and maintaining a work environment that exemplifies our core values of Compassion, Professionalism and Respect, supports productivity and creativity, and recognizes the dignity and worth of each member of the hospital community.
HRH does not tolerate the mistreatment of medical learners and will make every reasonable effort to prevent and eliminate conduct falling within the scope of our Anti-Harassment & Anti-Discrimination Policy and Prevention of Workplace Violence and Harassment Policy.
If you believe you have experienced and/or witnessed learner mistreatment during your placement at HRH, you are encouraged to take action by selecting one of the below options.
The below options do not apply to emergency situations.
If you are concerned about impending harm to yourself or others, call 911, or seek immediate assistance from onsite security or other authorities.
If you are on-site at Humber and feel your safety is at risk, initiate a CODE WHITE for immediate assistance. To do this, push the personal panic button on your HRH ID badge and hold for 2 seconds, press an Emergency Call Station button and/or call 416-242-1000, ext. 55555.
For additional information, refer to the Code White Policy.
OPTION 1: Discuss
OPTION 2: Disclosure and/or Report Mistreatment
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What is Mistreatment?
Mistreatment may be intentional or unintentional behaviour that shows disrespect for the dignity of others. Mistreatment can involve a single incident or a pattern of behaviour and can range from subtle gestures/comments to egregious actions. Mistreatment may include making remarks of an intimidating or discriminatory nature. Any behaviour involving mistreatment of another person compromises the learning environment (Temerty Faculty of Medicine, University of Toronto).
Mistreatment includes ‘micro-aggressions’, which are often unintentional, but experienced as a pattern of, snubs, slights, put-downs, and gestures that demean or humiliate individuals based on their belonging to a group, particularly those identified by gender, race/ethnicity, sexual orientation, immigration status, and/or socioeconomic class (Temerty Faculty of Medicine, University of Toronto).
Categories of Mistreatment
Listed below are the categories of mistreatment outlined by the Temerty Faculty of Medicine at the University of Toronto.
I. Unprofessional Behaviour
II. Discrimination & Discriminatory Harassment
III. Sexual Violence & Sexual Harassment
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Related Policies & Procedures
- HRH Prevention of Workplace Harassment Policy
- HRH Anti-Harassment & Anti-Discrimination Policy
- Ontario Human Rights Code
- Ontario Occupational Health and Safety Act
- University of Toronto Faculty of Medicine – Learner Mistreatment
- Queen’s University – Student Complaints Policy (MD Program)
- Queen’s University – Resident Harassment and Discrimination Investigation Procedure
If you require any clarification or have any questions, contact MedicalEducation@hrh.ca
Teaching Award
Course 1: Privacy & Cybersecurity
Course 2: Professional Values
Course 3: Blood Transfusion
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