Humber River Health is doing a lot more than treating patients inside its walls; it’s finding new ways to help people across its community live healthier lives. Ambulatory care encompasses all forms of outpatient care – from diagnostic imaging to minor day surgery to rehabilitation and more – and it’s a crucial part of community health. In November 2023, Humber released a new three-year plan, outlining how it intends to bring “future-facing care” to northwest Toronto. Here’s an exclusive look at its 2023 to 2026 ambulatory strategy, which focuses on strengthening local partnerships through cutting-edge outpatient medical care.

The Vision

Lighting new ways in healthcare.

The Purpose

To extend patient care by working with community health partners.

Where Humber Will Focus

Delivering comprehensive care where patients need it, operated in partnership with trusted organizations.

Enhancing patient experiences and outcomes, no matter where they receive care.

Ensuring our care offerings are balanced and co-ordinated across all locations in the community.

How Humber Will Accomplish This

Developing community partnerships to deliver local, patient-centred care.

Having three major locations will allow patients to have better and more equitable access to outpatient care.

Improving how we deliver care, so patients feel as if they’re always at the centre of their healthcare journey.

Delivering equitable care, regardless of background, income level, language spoken, age or identity.

Prioritizing innovation not just in the hospital, but at our community outpatient sites, as well.

Ensuring our staff work together and co-ordinate care across all locations.

Why is this important?

Accessibility

Receiving quality care close to home is key to improved patient experience and outcomes.

Efficiency

We’ll be better able to provide acute care where and when it’s needed the most.

Experience

Patients are always put first and empowered to take charge of their healthcare.

Equity

Everyone in our community deserves the same level of excellent healthcare.

Value

We make the most of the resources at our disposal to get the job done.

To read our full magazine, Care Closer to Home, click here.