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Making a Request

Please make a request by completing the (PDF). Although you are not required to use the provided form, we recommend that you do so to ensure that your request is processed as quickly as possible. The hospital will not accept oral or email requests.

All requirements must be met before a request can be processed:

  • The request must be in writing, either by completing our Request Form (PDF) or a letter. The letter must state that the request is being made under FIPPA and addressed to Humber River Hospital.
  • Provide sufficient detail to enable an experienced employee of the hospital, with a reasonable amount of effort, to identify the information/record requested.
  • The application fee of $5.00. Please make cheque payable to: Humber River Hospital. Cash payments should be made in person at the Cashier’s Office – do not send cash by mail. (Cashier’s office is located on the first floor of the hospital)

Please mail all requests to: Health Information Services – FOI Office, Humber River Hospital, 1235 Wilson Avenue, Toronto, Ontario M3M 0B2. The FOI office will contact you if your request is incomplete or if the request needs to be clarified. The FOI office will need to verify your identity before processing requests for personal information.

The FOI Office will make every reasonable effort to respond within 30 calendar days from the date the Hospital receives a completed request. However, there are circumstances under the Act where the Hospital is permitted to extend the time limit beyond the 30 days.

The FOI Office will send out correspondence in writing throughout the request process. If you disagree with any of the hospital’s decisions/fee estimates etc., you may appeal to the Information and Privacy Commissioner of Ontario.

Patient Care Reinvented.