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During Your Stay

This section will help prepare you for your stay at Humber River

We understand that being in hospital can sometimes make people feel uncertain and nervous. This section of our website has some general information to help you better prepare for your visit, and to help make your stay easier for you and your family. We want you to be comfortable while you are here, and we will work with you to make sure your needs are met to the best of our ability. If at any time you have questions or need more information, our staff, physicians and volunteers are always available, so please ask: we are here to help you!!!

Download the new Patient Guide (5mb PDF)

What to Bring

  • Ontario Health Card
  • Photo Identification
  • Supplementary insurance information (if you have additional coverage)
  • Humber River Hospital card (if you have been here before.)
  • All your medications (in their bottles) with you when you come to the hospital
  • Personal toiletries
  • Expectant mothers should bring newborn diapers
  • Eyeglasses, hearing aids, walkers or any other aids you need.

What Not to Bring

  • Jewelery
  • Large amounts of money or credit cards
  • Cell phones
  • Alcohol
  • Electrical devices
  • Laptop computers
  • The hospital does not reimburse for lost or stolen items.

Non-Canadian Residents: Information about your financial responsibility is available at the Finance department at (416) 242-1000 x81400. Please feel free to contact us.


Accommodations - Private & Semi Private Rooms


We will make every effort to provide you with your requested accommodation. If you have additional insurance that covers semi-private or private rooms, please let us know as soon as possible prior to your admission. If you choose to upgrade your room, the hospital will send a bill directly to your supplementary insurance company for the private or semi-private charges. If the insurance company rejects all or part of the charges, you will be responsible for payment of the account.


Being Discharged from HRH

Please arrange for transportation home before your discharge time (normally 10 a.m.). This allows us to provide the bed to another patient. The Unit Clerk can arrange for a taxi or find you a comfortable spot to wait for your ride home. If you have any questions about discharge, please speak with your nurse!

Patient Care Reinvented.