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Mobile Crisis Intervention Team (MCIT)

 

[Download the pamphlet: Mobile Crisis Intervention Team (MCIT) (PDF) PDF icon]

 

What is the Mobile Crisis Intervention Team?

 

The Mobile Crisis Intervention Team (MCIT) is a partnership of a mental health nurse from Humber River Hospital’s Mental Health and Addictions Program and a uniformed police officer from Toronto Police Division 12, 13, 23, or 31.

 

The Mobile Crisis Intervention Team provides skilled and compassionate responses to mental health emergencies in the community.

 

The team works with local community mental health programs, public safety organizations, hospitals and other community support groups.

 

Our aim is to quickly de-escalate the situation and avoid unnecessary arrests and emergency room visits. We do this by providing referrals to services and resources within the person’s own community.

 

The MCIT's mandate is to:

 

  • Make an immediate on-site clinical assessment of the person in crisis
  • Attempt to stabilize and defuse the crisis
  • Assist in removing the individual from serious harm to themselves or others
  • Provide supportive counselling, as needed
  • Arrange appropriate mental health treatment through referrals to an appropriate agency or apprehension under the Mental Health Act
  • Coordinate and facilitate transportation to the hospital emergency department if further psychiatric and medical assessment is required

 

Are MCITs first responders?

 

No. Priority Response Units (PRU) are the officers that respond to all calls for service including 9-1-1 emergency calls. They will attend calls for individuals experiencing a mental health crisis first to ensure it is safe for the nurse. The MCIT will then attend as secondary responders when the PRU indicates it’s safe to do so.

 

Although MCITs have traditionally been considered secondary responders, the program has evolved since its inception in 2000. The MCITs now may operate as co-responders to calls that do not include weapons or any other identified safety concerns. This means, when appropriate, MCITs will respond simultaneously with Priority Response Unit officers.

 

Can I call the MCIT?

 

No, you cannot call an MCIT directly. If you or someone around you is experiencing a mental health crisis, call the Toronto Police Service at 416-808-2222 or 9-1-1 in an emergency.

 

Are MCITs accessible 24/7?

 

The teams operate seven days a week and, depending on the team, will work beginning at 11:00 a.m. and as late as 11:00 p.m. The hours are based on the times when the police receive the highest number of calls related to people experiencing a mental health crisis.

The TPS is available 24/7 to attend 9-1-1 calls involving a person in crisis.

 

Do MCITs use police vehicles?

 

Yes, MCITs use police vans designated for MCIT.

 

Do the teams use handcuffs?

 

The police officer has the responsibility to ensure individuals and the community are safe. However, police officers are able to use discretion in any situation where they may have to use hand cuffs.

 

Who does the MCIT serve?

 

The MCIT serves any person in police divisions 12, 13, 23, and 31, who is experiencing a mental health crisis and who requires police and mental health intervention.

 

What service does the team provide?

 

Upon arrival at the scene, the MCIT will:

  • Assess the situation
  • Attempt to stabilize and defuse the crisis
  • Provide supportive counselling, as needed
  • Provide information and referrals, linkages with appropriate community services and support for ongoing treatment and follow up
  • Transport individuals to the hospital emergency department if further psychiatric and medical assessment is required. 

 

Hours of Operation

 

The MCIT runs seven days a week from 11:00 a.m. to 9:00 p.m.

 

Communities Serviced by the MCIT

 

The MCIT responds to calls in the neighbourhoods serviced by:

 

Division 12
North: Highway 401
West: Canadian National Railway (CNR) line
South: St. Clair Ave.
East: Humber River

 

Division 13
North: Lawrence Ave. W.
West: Bathurst St., Eglinton Ave. W., Spadina Rd.
South: Canadian Pacific Railway line
East: Canadian National Railway (CNR) line

 

Division 23
North: Steeles Ave. W., Etobicoke limit
West: Humber River
South: Eglinton Ave. W.
East: Highway 427, Renforth Rd.

 

Division 31
North: Steeles Ave. W., Etobicoke limit
West: Canadian National Railway (CNR) line
South: Highway 401
East: Humber River

 

  • 41/42/43 Divisions are partnered with Scarborough and Rouge Hospital

 

For Divisional maps and boundaries, click here.

 

Mobile Crisis Intervention Team

 

Emergency Response Number: 9-1-1
Non-Emergency Number: (416) 808-2222 

Patient Care Reinvented.